Loyalty points
After every purchase we credit 10% of the product price as points. One point is worth HUF 1, and you can use your points on your next order for 60 days from the date they are credited.
Example: if you buy products worth HUF 17,420, you get 1,742 points. On your next order, this is a HUF 1,742 discount.
How to redeem your points
1. Add what you like to your basket and go to checkout
Shop the way you usually do. In your basket, click the Proceed to checkout button.
2. Log in with a code, no password needed
At the top of the checkout, in the “Have you shopped with us before?” box, enter the email address you used for your previous purchase and click Send me a login code.
You will receive a 6-digit code by email. Enter it and you are logged in. No password is needed, and it works even if you previously shopped as a guest.
3. Click “Use”
Your loyalty balance appears in the “Your order” summary: on a computer on the right-hand side, on a phone further down, below your address details. Click Use, and your points are deducted from the total straight away.
You don’t need to enter a coupon code or convert your points.
Where can you see how many points you have?
- At checkout
- After logging in, in the “Your order” summary, next to the Use button.
- On the “I’m a loyalty member” button
- In the bottom right corner of the screen, on any page.
- In your account
- On the My account page, under Points and Loyalty.
- By email
- We send an email for every credit with the subject “We have credited your loyalty balance”.
Frequently asked questions
When do I receive my points?
As soon as your order goes into processing. We also send you an email about it, and you can already use the points on your next order.
How long can I use my points?
For 60 days from the date they are credited. It is best to use them on your next order.
I shopped as a guest. Do I get points too?
Yes. Points are linked to your email address. Log in at checkout with a code, using the email address you purchased with. We will create your account automatically, without a password.
My login code has not arrived. What should I do?
Check your Promotions and Spam folders too. Make sure you entered the email address you purchased with. You can request a new code after a minute. If it still does not arrive, write to us.
What happens if I have more points than the value of my basket?
We only deduct as many as your order needs. Your remaining points are kept for your next purchase.
I have changed my mind. Can I undo the redemption?
Yes. In the order summary, next to the “Loyalty balance” line, click the Undo button. Your balance is kept and you can use it later.
What happens to my points if I cancel my order?
Points you redeemed for the order are returned to your balance. New points for a cancelled order are, of course, not credited.
Do I earn points on the delivery fee?
No, points are 10% of the price of the products you buy. No points are earned on the delivery fee.
Can I pay less than the minimum order value?
Yes. The HUF 4,990 minimum applies to the value of the products in your basket. Once you reach it, you can pay less than that using your points.
Any questions?
Write to hello@allin-naturalfood.hu or call us on 06 70 386 5836.